Fishbone diagram: User anomaly analysis chart
2024-09-09 10:24:14 0 Report
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Outline/Content
User's own reasons
Network anomaly
User operation anomaly
Improper user operation
Server issue
Server down
Server exception
Server response issue
System C-end reason
C-end version issue
C-end system issue
C-end response timeout
Database reason
Database downtime
Database response timeout
Database read/write failure
Other reasons
Third-party system reason
Supplier reason
Wait a minute.
System backend reason
Interface issue
Exception error
Back-end program issue
Collect
Collect
Collect
Collect
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