User Experience Map
2024-07-06 21:11:16 0 Report
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Outline/Content
User Experience Evaluation Process System
Discover the phenomenon
Identify the problem
Verification effect
Solution
Core
Record
Behavior
Emotion
Discovery
Pain point
Satisfactory point
Refine
Improvement points
Opportunity point
User Experience
Visualization
Friendliness
Usability
Usefulness
User Experience Model
Hive model
VADU theoretical model
Google Heart Model
Cubi User Experience Model
Process
Select the task and depict the user persona
Inductive Touch Points
Draw an emotional coordinate and summarize user opinions
Draw an emotional curve and propose solutions
Collect
Collect
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