User Interview Outline Framework
2024-07-06 21:11:16 0 Report
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Outline/Content
Different enterprises have varying levels of attention to terminal data.
I don't care.
General concern
Very concerned
Comparison of various states after trial use of products by both new and old enterprises
Renewal completed
Pause Renewal
Trial without purchase
Customer Satisfaction
Unsatisfied
Generally
Satisfied
Actual users in use
Corporate leader
Head of Business Department
Security Operations Personnel
Enterprise scale
1-10
10-50
50-100
100-200
200-500
500+
Industry to which the enterprise belongs
Education
Healthcare
Government
User Experience Issues
End-user experience
Enterprise User Experience
User Experience at Different Stages
User Experience in the Trial Phase
User Experience in the Service Stage
User Experience During Renewal Phase
Collect
Collect
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