Decision tree for applying for a payment extension

This decision tree flowchart provides a structured approach for handling customer requests for payment extensions. It outlines the steps involved in assessing and responding to such requests, including options like agreeing to extend, partial repayment, or entering the collection procedure. The flowchart takes into account the customer's current credit investigation results, which can influence the decision to agree or disagree with the extension. It also details the financial implications, such as penalties, liquidated damages, and interest on outstanding balances. This tool is designed to guide decision-making in a clear and efficient manner for deferred payment applications.