Sales Order Flowchart
2025-01-08 18:13:20 0 Report
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Outline/Content
Send the voucher SMS
3. The supplier has confirmed.
Does the supplier agree?
Y
Send a text message
7
Apply for a refund
Order Cancellation Process
14. Refund completed
1
user
13. Preliminary review rejected
Request to unsubscribe
Financial preliminary review
8. Dismiss the cancellation
The supplier has confirmed.
5. Application for cancellation
Confirm or cancel
11. Rejection of Unsubscribe
Customer Service Center
5
2. Supplier confirmation in progress
3
Confirm supplier
1. Not processed
Order cancellation request
Retrieve order information
4. The supplier cannot confirm.
13
Should payment be made?
end
reject
N
6
Select the supplier
9
6. Supplier cancellation confirmation in progress
Log in to the system
Order status
all
Unsubscribe
11
2
success
Application for cancellation
10. Supplier cancellation confirmation in progress
Configure the supplier
14
Customer Service Order Processing Flow
12. Apply for a refund
The system will refund automatically.
Financial audit review
7. Confirm to cancel
Refund execution
Payment receipt
Cancelled
customer service
10
Revoke the rejection
System notification
Unprocessed Order List
failure
9. Apply for cancellation
Collect
Collect
Collect
Collect
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