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Work review summary

2024-11-12 11:03:04  127  0  Report

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This mind map outlines the comprehensive steps for conducting a work review, focusing on evaluating goals, comparing results, analyzing causes, and learning lessons. It emphasizes understanding objectives beyond mere data targets and seeks to identify highlights and shortcomings to foster improvement, not criticism. The process involves individual and team assessments, encouraging open communication and collective truth-seeking. Key roles include the host, who guides the process without dominating it, the narrator, who provides a detailed account, and the interrogator, who uses strategic questioning to uncover insights. The review concludes with a summary and archiving of knowledge for future reference.

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Outline/Content

Review the goal

What is the goal and outcome?

It doesn't have to be the data target, different work goals have different targets.

Result comparison

Find the highlights and shortcomings between "results" and "objectives"

Not to find gaps and attack members, but to find problems and solve them.

Analyze the cause

The reason for success/failure

Dare to reflect on why, think deeply at the root of the problem, broaden your horizons, focus on the issue rather than the person, and don't talk about objective reasons.

Lessons Learned

Output: Copyable cases, improvement measures needed, new measures to be implemented, continuation of measures, suspension of measures/projects, mistakes to avoid repeating

Summarizing the shared experience is not for criticism, but to improve the quality of the next job.

Team Member Situation

individual

①What are the things you haven't tried your best at?

②In the uncontrollable things or uncontrollable parts, what have you put effort into? What can't you focus on?

Well done

areas where improvement is needed

Controllable

Did you communicate with your colleagues in advance? Did you urge them? Did you keep up with the progress of the matter at any time? Did you participate and support?

uncontrollable

What is uncontrollable? Why is it uncontrollable? How to avoid it from happening next time?

team

It should not be a mere formality, not a post-mortem, and no one should be blamed. It should be a conference where the team explores the truth together, seeking knowledge and truth. It is a conference where ideas and thoughts collide, and the logic is verified.

Well-done places

areas where improvement is needed

Controllable

Have you communicated with your colleagues in advance? Have you urged them? Have you kept up with the progress of the matter at any time? Have you participated in support?

uncontrollable

What is uncontrollable? Why is it uncontrollable? How to avoid it from happening next time?

Others ask questions.

Host

Ensure the smooth progress of the review process, guide the process in the meeting to proceed according to the pre-set process, and require the host to be both in and out of the review, a very important point, the host should be the authority of the program, not the authority of the view.

Control the time node and announce the start/end

Facilitate an in-depth discussion on an issue

Narrator

Usually the person involved in the incident describes the entire process of the project based on personal experience.
To truly and completely present the recounted events, the narrator should go deep into the details and provide the most detailed event information.

Preparation in attitude

Objective

Content statement

Real

Comprehensive and complete

Logical details

The three principles of narrators

Be detached and look at the review from outside yourself

Be truthful and present the review event completely

Be humble and empty yourself for a review.

Interrogator

Use questions to guide logic, and use the 5why method to analyze the good and the bad layer by layer. You need to ask questions to explore the essence of things and discover the shortcomings hidden in things.
It can be said that good questioners and good questions are the key to the success of the review, because the answers are hidden in the questions.

Information level

Use open-ended questions to collect information.

The cognitive level

Use more closed-ended questions to guide the discussion.

Summary

The conference host, make the final summary of the review meeting

Host, please recap the meeting minutes, focusing on: replicable case studies, areas for improvement, new initiatives to implement, ongoing measures, measures/projects to halt, and mistakes to avoid. Praise two aspects: individual accomplishments and team achievements.

Review and archive

After the review meeting, make the minutes of the meeting, send the email to the relevant personnel and save it in SVN, and carry out the precipitation and inheritance of knowledge and experience.